To activate PDFelement for iOS, you must log in to the app using your Wondershare account(WSID) that you used to purchase the subscription, no matter if you bought PDFelement for iOS subscription from the official website or iOS App store.
If you bought it from App Store, our app should have guided you to create a Wondershare account during the payment process. Please make sure you use that correct account to log in to the PDFelement app on your iOS devices.
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